Send Us Your Policy
Your policy document or number and a description of what the car is doing. That tells us who the insurer is and what the policy might cover.
Hermanus & Randburg
Repairs Under Your Warranty Cover
A warranty covers you when something breaks. If your car has an insurer or extended warranty, you do not have to go back to the dealer to use it. Fangio Auto in Randburg and Hermanus checks whether the fault is covered, gets the repair authorised and does the work. If the insurer covers it in full, there is no cost to you.
We Deal With The Insurer
Hermanus & Randburg
Honest Diagnosis
Transparent Quoting
How It Works
How a Warranty Claim Works at Fangio Auto
Bring the policy and describe the fault. We handle the rest, and no repair starts until the insurer has authorised it.
We Check the Cover
We contact the insurer to confirm the fault falls under your policy before the car is stripped, so you are not paying for diagnosis on a repair they will not cover.
Diagnosis and Evidence
We find the fault and gather what the insurer asks for: a report, photos and the failed part where needed. Insurers authorise on evidence, not on a phone call.
Authorisation
The quote and evidence go to the insurer. We tell you when it is approved and exactly what, if anything, falls outside the policy. Approval is theirs, not ours.
The Repair
Approved work is done with the parts the policy specifies, at either branch. Any shortfall was agreed with you before we started.
Collect and Settle
The insurer settles their share directly with us. If there is no shortfall, you collect the car and pay nothing.
Usually Covered
What a Warranty Usually Covers
Every policy is different, so read yours. Most insurer warranties cover the major mechanical and electrical parts, including:
Engine
Gearbox, manual and automatic
Transmission and drivetrain
Fuel and ignition systems
Cooling system
Electrical and electronic parts
Steering
Suspension
Turbocharger
Why Claim Through Fangio
Why Owners Claim Through Fangio
One workshop deals with the insurer, and you deal with one workshop.
One Point of Contact
We send the quote, the report and the evidence, and we chase the authorisation. You get told where it stands, not passed between call centres.
Diagnosis Before Paperwork
We confirm what failed before anyone is asked to pay for it. If it is not covered, you know before the work starts, with a straight quote for doing it anyway.
Both Branches
Randburg and Hermanus both handle insurer warranty repairs to the same standard, on passenger cars, bakkies, 4x4s and light commercials.
Choose Your Branch
Randburg Branch
Serving Johannesburg & Surrounds
110 Susman Ave, Blairgowrie, Randburg
Contact the Randburg branch - Mon-Fri 07:30 - 16:30
Hermanus Branch
Serving the Overberg & Garden Route
13A Steenbras Road, Hermanus Industrial
Contact the Hermanus branch - Mon-Fri 08:00 - 17:00
Got Questions?
Warranty Plan - FAQs
Do you sell warranty plans?
No. Fangio Auto does not sell warranties, service plans or maintenance plans. We work with the insurers that do. You bring the cover, we do the repair and claim from them.
Which insurers do you work with?
All of them, until one declines a job. The ones we see most are Motorite, MotorHappy, Bidvest Insurance, Guardrisk, Hollard, OUTsurance, MiWay, King Price, Budget Insurance, Auto & General, 1st for Women, Eqstra and M-Sure. If yours is not there, send the policy anyway; the process is the same.
Will using an independent workshop void my warranty?
Not on its own. Your policy's terms decide where the work may be done, and most insurer warranties allow any workshop that repairs to the manufacturer's specification with the parts the policy specifies. We confirm this with your insurer before the car is touched.
What is not covered?
Wear items such as brake pads, clutches, tyres, wipers and bulbs are normally excluded, as is damage from an accident, neglect or a missed service. Your policy lists its own exclusions. If the insurer declines a repair, we quote it to you separately and you decide.
What is the difference between a warranty and a service plan?
A warranty covers something that breaks. A service plan covers scheduled maintenance. They are two separate products, often from two separate providers, and we handle both. See our service plan page if your service is due.
Do you give a warranty on your own work?
Yes. Both branches back their workmanship and the parts they fit with a 12 month or 10 000 km warranty, whichever comes first. If something we did is not right, bring the car back to the branch that did the job.
More From Fangio
Related Services and Repairs
Something Broken?
Send Us Your Warranty Details
Policy number and a description of the fault. Pick your branch on the contact page and we will check the cover with your insurer before anything is stripped.